How can we help you?

Absolutely. Your security is our top priority. We implement multiple layers of protection:

• Client-side processing: All conversions happen locally in your browser - your files never leave your computer
• No data storage: We don't store any of your financial documents on our servers
• SSL encryption: All communications are encrypted using industry-standard TLS 1.3
• Zero-knowledge architecture: We cannot access your files even if we wanted to

Yes, we are fully compliant with major financial data protection regulations:

• GDPR (General Data Protection Regulation): Full compliance for EU users
• CCPA (California Consumer Privacy Act): California residents' privacy rights
• SOX (Sarbanes-Oxley): Financial data handling standards
• PCI DSS: Payment card industry data security standards

Our privacy-by-design approach ensures that we meet and exceed these requirements by not storing any personal financial data.

We support a comprehensive range of input formats to accommodate different bank statement types:

📄 Document Formats:

• PDF - Most common bank statement format
• JPG/JPEG - Scanned or photographed statements
• PNG - High-quality image statements
• TIFF - Professional document scans

📊 Data Formats:

• CSV - Comma-separated values
• XLS/XLSX - Microsoft Excel files
• OFX - Open Financial Exchange
• QFX - Quicken Financial Exchange

Choose from multiple output formats depending on your needs:

🏦 For Accounting Software:

• QFX - Quicken, Quickbooks Desktop
• OFX - Microsoft Money, various financial apps
• QBO - QuickBooks Online
• CSV - Universal format for most software

📈 For Analysis & Reporting:

• Excel (.xlsx) - Advanced analysis and pivot tables
• CSV - Import into any spreadsheet or database
• JSON - For custom applications and APIs

All output files include properly formatted dates, transaction descriptions, amounts, and running balances.

Our converter works on all modern browsers with JavaScript enabled:

✅ Fully Supported:

• Chrome 90+ (Recommended)
• Firefox 88+
• Safari 14+
• Edge 90+
• Opera 76+

📱 Mobile Support:

• iOS Safari 14+
• Chrome Mobile 90+
• Samsung Internet 14+

Conversion speed depends on several factors. Here's how to optimize performance:

🚀 Speed Factors:

• File size: Larger files take longer to process
• Document complexity: Multi-page PDFs with complex layouts
• Browser performance: Available RAM and CPU speed
• Device type: Desktop computers are typically faster than mobile

⚡ Optimization Tips:

• Close unnecessary browser tabs
• Use a desktop computer for large files
• Ensure stable internet connection
• Update your browser to the latest version

Yes! Our basic converter is completely free with no hidden costs or trial limitations:

🆓 Free Plan Includes:

• Unlimited conversions
• All major output formats (CSV, Excel, QFX, OFX)
• Files up to 25MB
• Basic customer support
• No registration required

⭐ Pro Plan Benefits ($9.99/month):

• Files up to 100MB
• Batch processing (multiple files)
• Advanced customization options
• Priority customer support
• API access

We believe everyone should have access to basic financial tools, which is why our core functionality remains free forever.

We accept all major payment methods for maximum convenience:

💳 Credit & Debit Cards:

• Visa, Mastercard, American Express
• Discover, JCB, Diners Club
• International cards accepted

🏦 Digital Wallets:

• PayPal
• Apple Pay
• Google Pay
• Bank transfers (ACH)

Getting started with our API is straightforward:

📋 Step-by-Step Setup:

• 1. Sign up for a Pro account (API access included)
• 2. Generate API key from your dashboard
• 3. Review documentation at /api-docs
• 4. Test endpoints using our interactive explorer
• 5. Integrate using our SDKs or REST calls

🔧 Available SDKs:

• JavaScript/Node.js
• Python
• PHP
• Java
• Ruby (community maintained)

Our API follows REST principles and returns JSON responses. Rate limits are generous for Pro users.

Our API rate limits are designed to accommodate various usage patterns:

📊 Rate Limit Tiers:

• Free Tier: 100 requests/hour, 2 concurrent conversions
• Pro Tier: 1,000 requests/hour, 10 concurrent conversions
• Enterprise: 10,000 requests/hour, 50 concurrent conversions

📈 Rate Limit Headers:

• X-RateLimit-Limit - Your hourly limit
• X-RateLimit-Remaining - Requests left this hour
• X-RateLimit-Reset - When limits reset (Unix timestamp)

We support bank statements from hundreds of financial institutions worldwide:

🇺🇸 Major US Banks:

• Chase, Bank of America, Wells Fargo, Citibank
• Capital One, PNC Bank, TD Bank, U.S. Bank
• HSBC, American Express, Discover

🌍 International Banks:

• UK: Barclays, HSBC, Lloyds, NatWest
• Canada: RBC, TD, Scotiabank, BMO
• Australia: ANZ, Commonwealth, Westpac, NAB
• Europe: Deutsche Bank, BNP Paribas, ING

Don't see your bank? Our generic template works with most standard bank statement formats. You can also contact us to add support for specific institutions.

While our converter achieves 98%+ accuracy, occasionally some adjustments may be needed:

🔍 Common Causes:

• Poor document quality (blurry scans, low resolution)
• Unusual bank statement layouts
• Multi-column transaction formats
• Watermarks or security features obscuring text

🛠️ Solutions:

• Re-upload with better quality scan/PDF
• Try different bank selection if available
• Manual review and correction in spreadsheet
• Contact support for bank-specific optimizations